Lost & Found
Before leaving the bus, take a moment to check your seat and gather your belongings. If something is left behind, we will work to get your item (s) back to you as quickly as possible by following the steps outlined below.
Easy Steps to Retrieving Your Personal Property
- Call CTtransit Customer Service to confirm items has been retrieved
- Schedule an appointment to collect your item(s) (Monday - Friday, 8:30 am to 3:00 pm)
- Bring a valid photo ID
- Pick-up location will be specified during phone call
- The security guard will direct you to the pick-up location
CTtransit is not responsible for items left on the bus. However, lost items recovered are retained for 15 days.
CUSTOMER SERVICE CENTER FOR LOST & FOUND
Hartford Area (including Express)
Hartford Union Station - 1 Union Plaza
Monday-Friday, 8:30 am to 3 pm
Monday-Friday, 8:30 am to 3 pm
Hours of Operation:
New Haven Area
72 Church Street - New Haven, CT 06510
Saturday 9:00 am to 3:00 pm
Monday-Friday 8:30 am to 3 pm
Hours of Operation:
Stamford Area
26 Elm Court - Stamford, CT 06902
Monday-Friday, 8:30 am to 3 pm
Hours of Operation: