Customer Guidelines | CTtransit

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Tools for Riders

Tools for Riders

Digital resources and helpful apps that simplify your transit efficiently

Where’s my Bus?

Where’s my Bus?

See exactly where your bus is on the map and get accurate arrival times so you can plan your trip with confidence

Trip Planner

Trip Planner

Use our planner to find the quickest route, exact schedules, and clear directions for your journey

Park and Ride

Park and Ride

Identify all station locations and available park and ride facilities to simplify your travel

See Something, Say Something

See Something, Say Something

Learn what suspicious activity to look for and how to quickly report safety concerns to our authorities.

Lost & Found

Lost & Found

Discover JTA fare options and passes, including discounts for seniors, students, and frequent riders.

Bikes on Board

Bikes on Board

All CTtransit buses have bike racks.

Accessibility Features

Accessibility Features

Tips To Help Us Serve You Better

Tips To Help Us Serve You Better

Caution: Buses make frequent starts and stops. Please stay seated, if possible.

Route PDFs

Route PDFs

Downloadable PDF schedules for all routes

System Maps

System Maps

Overview of the entire transit system

Schedule Finder

Schedule Finder

Search schedules by route or location

Route Maps

Route Maps

Interactive maps showing all bus routes

Shuttles

Shuttles

Free shuttle service connects Union Station and downtown Hartford attractions with frequent 10–15 minute operation

Airport Services

Airport Services

Dedicated bus routes connect Connecticut’s major airports, including Bradley International and Tweed New Haven

Express Services

Express Services

Express bus routes link cities and suburbs, providing faster, long-distance service with limited stops

Local Service

Local Service

Local routes provide frequent neighbourhood connections to urban centres, operating every 2–3 blocks

Real-Time Info

Real-Time Info

Live arrival times and service updates

Stations

Stations

Find CTfastrak stations and facilities

About CTfastrak

About CTfastrak

Learn about Connecticut's bus rapid transit system

Careers

Careers

Join CTtransit's diverse team. Explore current job openings and apply online

News Page

News Page

Official news, timely service updates, and essential announcements that actively shape your transit experience

Procurements

Procurements

Details for current bidding, contracts, and the procurement process for all vendors and partners

Title VI Policy Statement

Title VI Policy Statement

Full Title VI policy statement. Defines our commitment to non-discrimination based on race, color, or national origin

ADA Accessibility

ADA Accessibility

Our ADA policies, complaint process, and commitment to accessible service for all passengers

Media Inquiries

Media Inquiries

Contact our communications team

Customer Service

Customer Service

Get help with your transit questions

Feedback

Feedback

Share your thoughts and suggestions

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Understand helpful rules, safety policies, and etiquette tips designed to ensure a smooth and pleasant ride for everyone

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